Unleash your potential with Powerhouse PCs!

Get in touch with us

support@powerhousepcs.com

+91 95991 23584

D-272, Basement, Sarvodaya Enclave, New Delhi - 110017

FAQ

Frequently Asked Questions

What makes Powerhouse PCs different from other gaming PC builders?

Custom Powerhouses: Craft your dream machine with our vast selection of premium components and expert customization options. Pre-Built Champions: Get battlefield-ready instantly with our high-performance, pre-built configurations designed for various budgets and game types. Global Delivery: Conquer global leaderboards with fast, reliable shipping to numerous countries. Comprehensive Support: Our dedicated team provides 1 year of free technical assistance to ensure seamless performance. Peace of Mind: Enjoy confidence with our Shipping Damage Protection and manufacturer warranties.
How long does it take to receive my custom-built PC?

We handcraft each Powerhouse with precision, and lead times typically range from 10-14 business days after order confirmation.
Do you offer pre-built PCs for specific games or budgets?

Absolutely! We have pre-built PCs designed for popular games like Fortnite, Apex Legends, and Cyberpunk 2077, catering to various budget ranges.
What payment methods do you accept?

We offer a variety of secure payment options for your convenience, including Visa, Mastercard, PayPal, RuPay, and Net Banking.
What happens if my PC arrives damaged?

Don't worry! Every shipment benefits from Shipping Damage Protection. Should your PC arrive damaged, contact us within 48 hours for a full refund or repair.
Do you offer technical support after purchase?

We're here to ensure your gaming dominance! We offer 1 year of free technical support, available via phone, email, or live chat, to assist with troubleshooting, software installation, and general inquiries.
Can I return my PC if I don't like it?

While we strive to deliver PCs beyond expectations, within 48 hours of receiving your PC, we offer full refunds for damaged or non-functional products. However, refunds for aesthetic preferences or non-compatibility issues are not possible.
Can I upgrade my pre-built PC later?

Our pre-built PCs are optimized for specific performance levels. While minor upgrades like storage or RAM might be possible, extensive modifications are not recommended to maintain system stability and warranty coverage.
Where can I find more information about your products and services?

Explore our website for detailed product descriptions, specifications, shipping options, warranty information, and more! Our FAQ section also covers many common inquiries. We hope these answers help clarify any questions you might have. Feel free to contact us if you need further assistance!
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.